72 lines
3.4 KiB
Clojure
72 lines
3.4 KiB
Clojure
[size=large][b]The Red Matrix FAQ[/b][/size]
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[ul]
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[*][b]Is there a way to change the Admin account?[/b]
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[*][b]Is there a way to have multiple administrators?[/b]
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Yes, but it's a bit messy at the moment as it is not yet exposed in the UI. To make an account an administrative account,
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one needs to add 4096 to the account_roles entry in the account table of the database. Likewise, to remove administrative permissions,
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one must subtract 4096 from the account roles.
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[*][b]I can log in, but there are no posts or webpages[/b]
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Most likely, your item table has crashed. Run the MySQL command [code]repair table item;[/code]
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[*][b]Login doesn't work, immediately after login, the page reloads and I'm logged out[/b]
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Most likely, your session table has crashed. Run the MySQL command [code]repair table session;[/code]
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[*][b]When I switch theme, I sometimes get elements of one theme superimposed on top of the other[/b]
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a) store/[data]/smarty3 isn't writeable by the webserver. Make it so.
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b) You're using Midori, or with certain themes, Konqueror in KHTML mode.
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[b]My network tab won't load, it appears to be caused by a photo or video[/b]
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Your PHP memory limit is too low. Increase the size of the memory_limit directive in your php.ini
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Contrary to popular belief, the number of users on a hub doesn't make any difference to the required memory limit, rather, the content
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of an individuals matrix counts. Streams with lots of photos and video require more memory than streams with lots of text.
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[*] [b]I have no communication with anybody[/b]
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You're listening on port 443, but do not have a valid SSL certificate. Note this applies even if your baseurl is http.
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Don't listen on port 443 if you cannot use it. It is strongly recommended to solve this problem by installing a browser
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valid SSL certificate rather than disabling port 443.
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[*]
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[b]How do I update a non-Git install?[/b]
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1) Backup .htconfig.php
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2) Backup everything in store/
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3) Backup any custom changes in mod/site/ and view/site
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3) Delete your existing installation
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4) Upload the new version.
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5) Upload the new version of themes and addons.
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6) Restore everything backed up earlier.
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[*]
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[b]What do I need to do when moving my hub to a different server[/b]
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1) Git clone on the new server. Repeat the process for any custom themes, and addons.
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2) Rsync .htconfig.php
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3) Rsync everything in store/
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4) Rsync everything in mod/site/ and view/site (these will only exist if you have custom modules)
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5) Dump and restore DB.
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[*]
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[b]How do I reinstall an existing hub on the same server?[/b]
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1) [code]git reset --hard HEAD[/code] will reset all files to their upstream defaults. This will not reset any local files that do not also exist upstream. Eg, if you have local changes to mod/channel.php, this will reset them - but will not reset any changes in mod/site/channel.php
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2) If you absolutely must reinstall - for example, if you need to upgrade operating system - follow the steps for moving to a different server, but instead of using rsync, backup and restore some other way.
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Do not reinstall a hub with a fresh database and fresh .htconfig.php unless as a very last resort. Creating a temporary account and ask for help via a support channel for non-trivial reinstalls is preferable to reinstalling fresh.
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[*]
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[b]How do I set the default homepage for logged out viewers?[/b]
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Use the custom_home addon available in the main addons repository.
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[/ul]
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#include doc/macros/main_footer.bb;
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