Doco - move existing FAQ to new sub-FAQs
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[size=large][b]The Red Matrix FAQ[/b][/size]
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(...) still needs to be written (...)
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[ul]
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[*][b]Is there a way to change the Admin account?[/b]
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Yes. (...)
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[*][b]Is there a way to have multiple administrators?[/b]
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Yes, but it's a bit messy at the moment as it is not yet exposed in the UI. To make an account an administrative account,
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one needs to add 4096 to the account_roles entry in the account table of the database. Likewise, to remove administrative permissions,
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one must subtract 4096 from the account roles.
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[*][b]I can log in, but there are no posts or webpages[/b]
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Most likely, your item table has crashed. Run the MySQL command [code]repair table item;[/code]
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[*][b]Login doesn't work, immediately after login, the page reloads and I'm logged out[/b]
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Most likely, your session table has crashed. Run the MySQL command [code]repair table session;[/code]
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[*][b]When I switch theme, I sometimes get elements of one theme superimposed on top of the other[/b]
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a) view/tpl/smarty3 isn't writeable by the webserver. Make it so.
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b) You're using Midori, or with certain themes, Konqueror in KHTML mode.
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[b]My network tab won't load, it appears to be caused by a photo or video[/b]
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Your PHP memory limit is too low. Increase the size of the memory_limit directive in your php.ini
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Contrary to popular belief, the number of users on a hub doesn't make any difference to the required memory limit, rather, the content
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of an individuals matrix counts. Streams with lots of photos and video require more memory than streams with lots of text.
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[*] [b]I have no communication with anybody[/b]
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You're listening on port 443, but do not have a valid SSL certificate. Note this applies even if your baseurl is http.
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Don't listen on port 443 if you cannot use it. It is strongly recommended to solve this problem by installing a browser
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valid SSL certificate rather than disabling port 443.
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[*]
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[b]What do I need to do when moving my hub to a different server[/b]
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1) Git clone on the new server. Repeat the process for any custom themes, and addons.
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2) Copy .htconfig.php
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3) Rsync everything in store/
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4) Rsync everything in custom/ (this will only exist if you have custom modules)
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5) Dump and restore DB.
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[/ul]
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Return to the [zrl=[baseurl]/help/main]Main documentation page[/zrl]
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