Doco - 10% of the issues take up 90% of the time. The worst offenders are documented here.
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doc/technical_faq.bb
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doc/technical_faq.bb
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These are common questions with answers which are almost always correct. Note these aren't the [i]only[/i] possible
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answers, they're merely the most probably answers. 90% of the time, these solutions should work. The other 10% of
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the time is when you should use a support forum.
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[b]I can log in, but there are no posts or webpages[/b]
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Your item table has crashed. Run the MySQL command repair table item;
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[b]Login doesn't work, immediately after login, the page reloads and I'm logged out[/b]
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Your session table has crashed. Run the MySQL command repair table session;
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[b]When I switch theme, I sometimes get elements of one theme superimposed on top of the other[/b]
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a) view/tpl/smarty/cache isn't writeable by the webserver.
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b) You're using Midori.
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[b]My network tab won't load, it appears to be caused by a photo or video[/b]
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Your PHP memory limit is too low. Increase the size of the memory_limit directive in your php.ini
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[b]I have no communication with anybody[/b]
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You're listening on port 443, but do not have a valid SSL certificate. Note this applies even if your baseurl is http.
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Don't listen on port 443 if you cannot use it.
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[b]I can't see private resources[/b]
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You have disabled third party cookies.
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[b]What do I need to do when moving my hub to a different server[/b]
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1) Git clone on the new server. Repeat the process for any custom themes, and addons.
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2) Copy .htconfig.php
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3) Rsync everything in store/
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4) Rsync everything in custom/
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5) Dump and restore DB.
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[b]Troubleshooting[/b]
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[b]Troubleshooting[/b]
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[li][zrl=[baseurl]/help/technical_faq]Technical FAQ[/zrl][/li]
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[li][zrl=[baseurl]/help/problems-following-an-update]Problems following an update[/zrl][/li]
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[li][zrl=[baseurl]/help/problems-following-an-update]Problems following an update[/zrl][/li]
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Return to the [url=[baseurl]/help/main]Main documentation page[/url]
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Return to the [url=[baseurl]/help/main]Main documentation page[/url]
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